Friday, 19 October 2012

iStayHealthy version 3.2.1 issues

I have spent a lot of time talking to users who experience iStayHealthy crashes - after they upgraded to version 3.2.1

There seems to be a common thread relating to iStayHealthy trying to sync up with iCloud.
After talking to users, the following workaround seems to resolve the issue:

  • go to the 'Settings' menu on your Home Screen
  • select the iCloud option if it is available
  • in there scroll down until you see 'Documents & Data'
  • check if 'Documents & Data' is set to 'On'
  • if it is 'OFF' - try changing it to 'On'
In the meantime, I am working hard to resolve this issue as quickly as possible

8 comments:

  1. A couple of users reported that iStayHealthy would hang after they updated their device to iOS version 6. This happened when they had iCloud enabled at the same time.Additional Info

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  2. Thanks Mary - have a look at the reply I made to one of your comments. I am working on a fix at the moment.
    Greetings, Peter

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  3. a couple of users reported that iStayHealthy would hang after they updated their device to iOS version 6. This happened when they had iCloud enabled at the same time.coque iphone 4

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  4. Hi Jimmy,
    have they checked the steps I outlined in this post? I.e. have they checked whether the 'Documents & Data' option in iCloud Setting is On?

    Also: I tested it on my iPod (4th generation iOS 6) and iPad (1st generation iOS 5.1). The first time users start iStayHealthy, the iCloud syncinc can take several minutes. After that it should work much, much quicker. It's just the first syncing step that takes time.

    By the way - I submitted a new version on Sunday, which should hopefully improve things.

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